In general, services provided by Raisin are free of charge – we bear the costs for you. This includes the opening and maintenance of your Raisin Account, managing international bank transfers (in euros), balance confirmations, account statements and our dedicated team of customer service representatives. The opening and administration of the term deposit accounts at our partner banks are free of charge.
If you transfer money to us from a non-Euro account you will need to be aware of currency conversions as well as the cost incurred with the bank where you hold your reference account. We are only able to accept and send payments in euros.
Only in the case of additional and exceptional services can costs be incurred. Details can be found in Raisin Bank’s current Fee Schedule which is part of the General Terms & Conditions.